Fulfillment & Shipping
****COVID 19 NOTICE******
Normally it would take 2-3 business days to process and ship your order. With COVID-19 regulations placed upon our warehouses, it's taking up to 7-14 business days to process orders.
Once your order has been shipped, orders are generally received within 1-5 business days. We do not ship on holidays. While we will do all we can to ensure your order is delivered in a timely manner, we cannot be held responsible for slow mail delivery due to severe weather or other mail service interruptions.
We understand the utmost importance of your order and are working around the clock to get them out as fast as possible. We have tripled machinery and the size of our staff since the virus came into the world. We thank you for ANY patience you're willing to give us during this time.
We will update this when our ship times go back to normal.
Our Standard shipping charge is $4.95 and up depending on the total weight of items and destination address.
Standard / USPS - Arrives 1-5 business days from the date the order has been shipped.
Once your order has shipped, you will receive an email with tracking information.
Once shipped, orders typically arrive within 10 - 12 business days. We do not ship on Sundays or holidays. While we will do all we can to ensure your order is delivered in a timely manner, MTOS, LLC cannot be held responsible for slow mail delivery due to severe weather or other mail service interruptions. Our Standard shipping charge is $12.50 and up depending on the total weight of your order and the destination country. Standard International Shipping - Arrives 10 - 12 business days. International orders are shipped with duties and taxes due upon delivery via our Standard Service.
*Orders, shipped via Standard, can incur duties and taxes. Duties and taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the Tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.